Please make us aware immediately. Either call us or email us and we will make arrangements to take care of the problem immediately.
You are responsible to get your order off a freight truck, if your order would ship freight. If you are unable to do this, please request lift gate service for your order. Lift Gate service cost $75 extra.
We ship either FED-EX or UPS. On a rare occasion we may also ship USPS.
Depending on your location, 1-5 business days. We ship most of our orders from our Ohio warehouse. Some items may be shipped from our other warehouses for convience. Most of the time you can expect your order in 1-5 business days.
Otto’s Tools and Equipment parts are warrantied to the manufacture specifications. These warranties range from 90 days to 2 years. All of our products are top quality and backed by reputable companies. You will find the quality of our product will meet or exceed your expectations. If you have a question on any warranties on any product, please email or call with the product you are concered about.
Otto’s Tool and Equipment has many employees with knowledge of tire supplies. We employee the best people in tire supplies. Please feel free to email us with your concerns or call us. We will respond with all of the information you need to be able to use your product.
We are happy to look at bulk purchase items. Please send us an email with the product you wish to buy bulk